Multi-Factor Authentication (MFA) Setup
Audience: any Cloud Anesthesia user. Strongly recommended for admins and superadmins. Time: ~3 minutes.
MFA adds a second factor to your sign-in: in addition to your password, you'll enter a 6-digit code from an authenticator app on your phone. Even if your password is compromised, your account stays safe.
Cloud Anesthesia uses standard Time-based One-Time Password (TOTP) MFA, compatible with any authenticator app:
- Google Authenticator (iOS / Android)
- Authy (iOS / Android / desktop)
- 1Password (built-in TOTP)
- Microsoft Authenticator
- Any other RFC 6238–compliant app
Before you start
You'll need:
- An authenticator app installed on your phone or computer
- A safe place to store one-time recovery codes (password manager, encrypted note, printed copy in a secure location)
Step 1: Open MFA settings
Sign in to Cloud Anesthesia and navigate to Account → MFA, or visit /account/mfa directly.
You'll see your current MFA status. If MFA is off, you'll see a "Set up MFA" card with a Begin setup button.
Step 2: Begin setup
Click Begin setup. Cloud Anesthesia generates a unique secret for your account and ten one-time recovery codes.
The page now shows:
- A formatted secret (e.g.,
XXXX XXXX XXXX XXXX XXXX XXXX XXXX) - A clickable otpauth:// link
- Ten recovery codes in
xxxx-xxxx-xxxxformat
Step 3: Add the account to your authenticator app
On a phone: tap the otpauth:// link. Your default authenticator app will open and offer to add the account.
On a desktop or if the link doesn't work: open your authenticator app, choose "Add account" → "Enter setup key manually" (wording varies by app), paste the secret. Most apps will let you label the account "Cloud Anesthesia."
After adding, your authenticator app will display a 6-digit code that refreshes every 30 seconds.
Step 4: Save your recovery codes
Before clicking Continue: copy the ten recovery codes somewhere safe. These are your only way to sign in if you lose access to your authenticator app.
Good places to store them:
- A password manager (1Password, Bitwarden, LastPass) under a "Cloud Anesthesia" entry
- An encrypted note on your computer
- A printed copy in a locked drawer at home or at work
Each code works one time. After you use one, it's invalidated.
If you ever run low (say you've used 8 of 10), disable MFA and re-enroll to generate a fresh batch.
Step 5: Verify and enable
Enter the current 6-digit code from your authenticator app into the "Verify and enable" field. Click Verify & enable.
If the code is valid, MFA is now active. From this point forward, signing in requires both your password and a fresh 6-digit code.
What it looks like going forward
When you sign in:
- Enter your email and password as before.
- Cloud Anesthesia recognizes you have MFA enabled and shows a second screen: "Enter the code from your authenticator app, or one of your recovery codes."
- Open your authenticator app, copy the current 6-digit code, paste it in. (Or use a recovery code if you don't have access to your phone.)
- You're in.
Using a recovery code
If you don't have your phone, type any unused recovery code instead of a 6-digit code. Cloud Anesthesia accepts the format with or without dashes (12AB-34CD-56EF and 12AB34CD56EF both work).
The code is marked used after one successful sign-in. Cross it off your list so you don't try to reuse it.
Disabling MFA
From /account/mfa, scroll to the "Disable MFA" section. You'll need:
- Your current password
- A current 6-digit code from your authenticator app (this proves you still have access)
After confirming, MFA is removed and your unused recovery codes are deleted. You can re-enroll any time.
If you lose access to BOTH your authenticator and your recovery codes
This is what the superadmin escape hatch is for. Email support@cloud-anesthesia.com from the email address on your account. A superadmin can reset your MFA enrollment, which:
- Clears your MFA secret + recovery codes
- Does NOT reset your password
- Is logged in the audit trail (so it's clear who reset whom)
After the reset, you can sign in with just your password and re-enroll MFA from scratch.
FAQ
Q: Will MFA work if my phone is offline? A: Yes. TOTP doesn't require an internet connection — the code is generated from the secret + the current time.
Q: What if my phone clock is wrong? A: Cloud Anesthesia tolerates ±30 seconds of clock skew. If your phone is wildly out of sync, codes will be rejected; fix your phone's time settings (use "Set automatically").
Q: Can I use multiple authenticator apps with the same account? A: Yes, by adding the same secret to each. Useful for backup (e.g., main authenticator on phone, backup on a tablet).
Q: Does Cloud Anesthesia send me text messages or push notifications for MFA? A: No. We use TOTP only — codes are generated locally by your authenticator app. We don't have your phone number for MFA purposes.
Related
- Quick Start — first login
- Troubleshooting — sign-in issues
- Privacy Policy — what data we collect